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Conducting Effective Workplace Investigations

As an HR professional, one of your most critical responsibilities is conducting thorough and impartial internal investigations. When done properly, workplace investigations can reduce employee complaints, foster a healthier work environment, and minimize your organization’s legal risk. However, despite its importance, many HR professionals receive limited training in this area, and learning on the job is not advisable. This session is designed to provide you with practical tools, strategies, and expert guidance to help you conduct investigations with confidence and professionalism.

In this session, you will learn:

• Key Legal Considerations: Gain an understanding of the laws that govern workplace investigations, including discrimination, harassment, retaliation, and other employee rights issues. Learn how to navigate legal complexities to protect both employees and your organization.
• Preparing for Interviews: Learn how to effectively prepare for witness interviews, including how to gather and review physical and documentary evidence. This preparation ensures that you ask the right questions and identify critical information from the outset.
• Conducting Interviews: Discover techniques for conducting interviews, including how to phrase questions to elicit the most informative responses. Learn how to handle challenging witnesses, including those who may be defensive or reluctant to speak.
• Documenting and Analyzing Findings: Understand the importance of proper documentation throughout the investigation process. Learn how to accurately document interviews and evidence, and assess your findings in a way that is objective and legally sound.
• Handling Results: Learn best practices for communicating your findings and taking appropriate action based on the results. Discover how to handle sensitive outcomes with transparency and fairness while protecting confidentiality.

By the end of this session, you’ll have the skills and confidence to manage even the most sensitive workplace investigations effectively, helping to create a positive work environment and safeguard your organization from legal challenges.